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BØNES AND BALLØØNS : FØØTWEAR · CLØTHING · ACCESSØRIES

  • FREE SHIPPING ON EVERYTHING

Returns and Refunds

To keep returns to a minimum, and for shoes especially, please be sure to follow the measurement instructions exactly as they are written. Sizing information is always provided in each item's image gallery as one of the images in addition to as part of the description.

As far as returns and refunds are concerned, at the end of the day, we will give you IF THE PRODUCT ARRIVES DAMAGED, a FULL REFUND OF THE PRODUCT COST AND THE RETURN SHIPPING COST - AS LONG AS THE PRODUCT IS UNUSED AND IT HAS NOT BEEN OVER A MONTH SINCE YOU'VE RECEIVED IT.  

In cases where the item has been used, we still do offer replacements and refunds per the following policy: if an item breaks or falls apart within one month of you receiving it, you have used it in a reasonable manner and it is the case that the workmanship was bad, you can get a free replacement. If it is has been more than one month, it cannot be replaced.

Beyond that, if you are not sure about something, you can always write to us and we will help you out!